Customer and business support

How can we help?

Contact GoScale Labs LLC about a product, digital access, billing, policies, privacy, or another business matter.

Direct contact

Reach the company.

Email is our primary support channel. Please include the product name and enough detail for us to understand your question.

Start Club support

Your purchase email includes member-access instructions. The member area provides a refund-request option. To cancel a subscription, write to either support email. Both support emails remain available if you cannot sign in.

Company

GoScale Labs LLC
2 S Biscayne Boulevard
Suite 3200 #3437
Miami, FL 33131
United States

Prepare an email

This form opens a prepared message in your email application. It does not send or store your information on this website. Choose either support email below; both accept support, refund and cancellation requests. You may also copy an email address above into your webmail.

Do not submit full card numbers, passwords, government identification numbers, or other highly sensitive information by email.

Helpful context

For faster help, share the purchase details you have.

Product questions

Include the product name and the specific topic, feature, or requirement you want clarified.

Billing or refunds

Provide your purchase email so we can locate the charge. The product name, date, amount, or order reference can help if available. You do not need to give a reason for a refund within our seven-day guarantee. Never send a full card number.

Access questions

Include the purchase email, product name, and a description of what you expected to receive or access.